Application support analyst

IT Application Support Analyst National IT Company is looking for an Application Support Analyst to join their Development and Integration Team. Requirements: IT Qualification in Software Development / Systems or infrastructure is essential. Software development experience is advantageous. Good telephone manner. Good client Services skills. Responsibility: Duties: 1st Line Client Support (Telephonic Support) addressing and Liaising with client issues and queries. Liaise with Developers, Project Managers and users to ensure that both business and technical requirements are achieved. Salary is R14 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: ASA333 Consultant Name: Damian Sin Hidge

IT Application Support Analyst National IT Company is looking for an Application Support Analyst to join their Development and Integration Team. Requirements: IT Qualification in Software Development / Systems or infrastructure is essential. Software development experience is advantageous. Good telephone manner. Good client Services skills. Responsibility: Duties: 1st Line Client Support (Telephonic Support) addressing and Liaising with client issues and queries. Liaise with Developers, Project Managers and users to ensure that both business and technical requirements are achieved. Salary is R14 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: IASA001 Consultant Name: Damian Sin Hidge

East LondonInstituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried outEffective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding callsAssist and guide organizations to achieve maximum profit and improved controls in a highly competitive marketDeconstruct client issues and analyse the various solutions in all regions, via various communication channelsEscalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s)Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queriesRender functional support to the customer via telephonic, email, Skype and Team ViewerQualifications:Relevant tertiary qualifications BSc/ BCom in Computers Science or related.

IT Support Analyst - Claremont Temporary Post Month to month basis Overall Function · Under general supervision, monitors, operates and maintains hardware, software and networks for a national computing platform primarily telephonic support using remote management and other collaboration tools. Configures, assembles and installs computers and/or peripheral equipment. · Provide technical support for all IT service interruptions including but not limited to printer routings, power outages, wiring problems and malfunctioning hardware. · Escalate complex problems to expedite resolution. · Upgrades, modifies and replaces hardware, software and network components. Creating and maintaining user login accounts. · Keep abreast of operational support technologies, industry trends, RI Group standards, and ensure these are adhered to. Responsibilities Providing technical support, resolving incidents via telephone and email. Supporting users remotely using remote management and other collaboration tools. Maintaining a high degree of customer service for all support queries and adhering to all service management principles. Taking ownership of user problems and being pro-active when dealing with user issues. Logging all incidents on the service desk toolset (ServiceNow). Responding to incidents raised by end users and assisting with the resolution of any hardware or software related problems including but not limited to desktops, laptops, telephony, mobile devices and printers. Maintain incident history on service desk toolset of any software or hardware problems detected. Supporting users in the use of computer equipment by providing appropriate training and guidance. Escalating more complex calls to the relevant IT Support colleague. Troubleshoot network connectivity for all business units · Keep abreast of operational support technologies, industry trends, Group standards, and ensure these are adhered to. Qualifications and/or Experience Matric IT Tertiary Qualification essential Microsoft Server Networking (Cisco or other) ITIL (Advantageous) Minimum 3 years proven experience in similar role Relevant Microsoft Server and related technologies Server and end user support technologies, software and hardware Knowledge of major networking components, network operating systems, Network protocols (TCP/IP) an advantage · Google Apps (Advantageous) Additional Information · Competency assessment will be done · 2-3 contactable references required · Start Date: ASAP · Full CV, ID & qualifications to be sent · Criminal and ITC clearance essential (checks will be done) Email: Subject/Reference: IT Support Analyst

IT Support Analyst Internship - Claremont Overall Function · Under general supervision, monitors, operates and maintains hardware, software and networks for a national computing platform primarily telephonic support using remote management and other collaboration tools. Configures, assembles and installs computers and/or peripheral equipment. · Provide technical support for all IT service interruptions including but not limited to printer routings, power outages, wiring problems and malfunctioning hardware. · Escalate complex problems to expedite resolution. · Upgrades, modifies and replaces hardware, software and network components. Creating and maintaining user login accounts. · Keep abreast of operational support technologies, industry trends, RI Group standards, and ensure these are adhered to. Responsibilities Providing technical support, resolving incidents via telephone and email. Supporting users remotely using remote management and other collaboration tools. Maintaining a high degree of customer service for all support queries and adhering to all service management principles. Taking ownership of user problems and being pro-active when dealing with user issues. Logging all incidents on the service desk toolset (ServiceNow). Responding to incidents raised by end users and assisting with the resolution of any hardware or software related problems including but not limited to desktops, laptops, telephony, mobile devices and printers. Maintain incident history on service desk toolset of any software or hardware problems detected. Supporting users in the use of computer equipment by providing appropriate training and guidance. Escalating more complex calls to the relevant IT Support colleague. Troubleshoot network connectivity for all business units · Keep abreast of operational support technologies, industry trends, Group standards, and ensure these are adhered to. Qualifications Matric IT Tertiary Qualification essential Microsoft Server Networking (Cisco or other) ITIL (Advantageous) Additional Information · Competency assessment will be done · 2-3 contactable references required · Start Date: ASAP · Full CV, ID, qualifications and academic results to be sent · Criminal and ITC clearance essential (checks will be done) Email: Subject/Reference: IT Support Analyst

JUNIOR APPLICATIONS SUPPORT CONSULTANT / EAST LONDON – Must be willing to travel nationally - Ensure you use the "JOB TITLE" as a reference when applying.  PLEASE NOTE: this is not a technical IT support role / It is ERP / Application / Business Support to our clients; client base in the Automotive Parts industry Minimum Requirements/Qualifications: BCom or degree in Information Systems would be advantageous Knowledge and prior experience in accounting systems is highly recommended Knowledge of databases and application development environments Minimum of 1-year experience in similar position Analytical and problem-solving skills Exceptional communication and people skills Valid Driver’s Licence Duties The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Institute corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyse the various solutions in all regions, via various communication channels Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Render functional support to the customer via telephonic, email, Skype and Team Viewer Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ JUNIOR APPLICATION SUPPORT CONSULTANT ” as a reference in the Subject field. Closing date for applications 4th December 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful.   Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 2231699524

Junior Application Support Consultant Contract Type Permanent Salary R8000 to R10000 Location East London, Eastern Cape, South Africa; Johannesburg, Gauteng, South Africa PLEASE NOTE!!!!!: this is not a technical IT/hardware support role / It is ERP / Application / Business Support. Job Functions Information Technology,Support Industries Call Centre & Helpdesk,ICT - Information & Communications Technology Specification The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically for the motor spares retail & distribution market. •Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out •Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls •Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market •Deconstruct client issues and analyse the various solutions in all regions, via various communication channels •Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) •Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries •Render functional support to the customer via telephonic, email, Skype and Team Viewer Requirements BCom or degree in Information Systems •Knowledge and prior experience in accounting systems is highly recommended •Knowledge of databases and application development environments •Minimum of 1-year experience in similar position •Analytical and problem-solving skills •Exceptional communication and people skills •Valid Driver’s Licence •Willingness to travel nationally when required Job Closing Date Send c.v's to nerisha.arivu@outlook.com

Establish manufacturing company has perm position ND or Degree IT 3 yrs Oracle experience is Needed Provide business support Asssist with Projects Assist with developing Oracle Training material Northern sub

Our client is looking to fill the position of Analyst Developer at their offices based in the Southern Suburbs. The ideal candidate would be innovative and highly motivated with a strong understanding of relational databases and object orientated programming. Requirements: A BSc degree or relevent IT diploma Minimum of 5 years in developing high volume data driven applications A strong understanding of Relational Databases Experience with SQL especially PL/SQL as well as C# and Delphi Our client is looking to fill the position soonest so your availability is important. Please include "Application for "Analyst Developer" in the subject line. Should you require any additional information on this vacancy feel free to contact Seanne on . For more exciting job opportunities follow RQ Squared HR Solutions on Facebook.

Support Engineer - Centurion. My client is looking for a candidate to join their team in Centurion. The ideal candidate will have an MCSE qualification and 2+ years "Desktop and Microsoft Server Support". Please contact us for application instructions.

Job Function: Software development at a complex level in accordance with specifications and agreed timescales.   Responsibilities: Define new sub-architectures and patterns Design of Service components based on functional specifications Development of functional as well as non-functional tests for above Participation in design reviews Document new sub-architectures and patterns Workshop Functional Requirements with the Business Analysts in order to fully understand the business requirements Workshop Technical Specifications with the Architects in order to fully understand the technical specifications Software development in accordance with specifications and agreed timescales Work with the Quality Assurance team to ensure the smooth transfer of code from development to QA      Essential Competencies: 8 years IT application development experience OO Analysis, Design and Programming Techniques C#, WCF, &.NET UML Design Patterns & MVC, MVVM or other generally accepted patterns   Advantageous Competencies: WPF, XAML SQL Server Understand conversational Afrikaans   Please contact us to apply.

Our Client is seeking to employ a PLC Programmer with experience within the Automotive Industry that resides in/around PE.   Salary: Rk CTC Requirements:  NDip Electrical Engineering PLC Progrmming experience within Automotive Industry Siemens S7 experience Understanding and knowledge of PLC and HMI’s Interpersonal Skills Ability to work independently as well as in a team Knowledge of analytical and problem-solving skills   Responsibilities: Using control descriptions, electrical schematics and drawings, creating PLC/HMI code for control of various electro-mechanic systems Assist field engineers and technicians with start-up and troubleshooting of applied programming Work with engineering team to develop electrical, instrumentation and controls products and systems to satisfy unique customer specifications, contracts and new business development Support design and shop building of machines control systems Submit status reports to management on progress of assigned projects Develop technical documentation for review and submittal to customers Participate as necessary in equipment tests, assembly, installation and set-up activities to ensure components and systems are conforming to engineering design standards and customer specifications Program troubleshooting, problem identification and resolution Estimate engineering time, material costs and resources required for proposed projects Providing field support for equipment

Your client responsibilities Participate in assurance engagements and executing the work plan - Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress - Help prepare for meetings with target management teams, and participate in these meetings - Assist in preparing reports and schedules that will be delivered to clients and other parties - Develop and maintain productive working relationships with client personnel - Build strong internal relationships within EY Assurance and across other services Your people responsibilities - Contribute to people initiatives, including recruiting and retaining assurance professionals - Maintain an educational program to continually develop personal skills of staff - Understand and follow workplace policies and procedures

1st line Analyst   Networkers International is looking for talented support analyst for a well established organisation who can contribute significantly to the team. This position is located in Durbanville in Cape Town. You’ll be working in a fast-paced but casual environment with highly talented peers. Each member of the team is valuable and extremely hard working.     In order to be considered for this position you will need:   Grade 12 or equivalent SA Citizen Remote support experience Desktop and printer troubleshooting experience Network administration Microsoft office (outlook, excel, word, PowerPoint) administration Network troubleshooting skills   Desirable qualifications:   ITIL Foundation MCSE MCP Certified MCDST Certified   This is one of the best organisations to work for as an IT Professional. Our client only hires the best!   Please note this is a 8month contract position with possible renewal or permanent placement dependent on skill and experience level.     If you feel that you meet the above requirements then email your cv to Shiyaam.Vanharte[at]NetworkersPlc.com   If you do not hear from us within 2 weeks please consider your application unsuccessful. 

VACANCY:  IT APPLICATION & SUPPORT CONSULTANT (Durban)   International group are looking for an experienced IT APPLICATION & SUPPORT CONSULTANT professional.   REQUIREMENTS:   1.     Matric 2.    3 year tertiary IT qualification (National Diploma or Degree) 3.    Microsoft Accreditation 4.    5 years + experience 5.    Thorough understanding of MIS 6.    Knowledge of ERP’s systems   PACKAGE:   R to R (CTC) Medical Aid Provident Cellphone allowance Meal Allowance   Please email your CV in MS-WORD format to:  with the reference ITSUPPORT in the subjectline