PRODUCT SUPPORT MANAGER IN SOUTH AFRICA

Product Support Manager - EE Candidates preferable R - R Please register and apply online www.work4africa.co.za for this and other similar positions. WE REGRET - No application can be accepted otherwise. Our client a leader in the manufacturing industry specialising in earth moving equipment is looking to engage the services of a Product Support Manager to come and join their Projects and Marketing team. QUALIFICATIONS Minimum - Degree / 3 year national diploma in Engineering and a Project Management qualification very good knowledge of driveline/ drivetrain systems Able to read technical drawings EXPERIENCE REQUIRED Minimum 5 years’ experience in the management of complex projects Exposure to mining, material handling and construction vehicles SKILLS REQUIRED Technical understanding of the following: Power shift transmissions, torgue converters and drive axles Hydro dynamic and hydro static applications Product testing, fault finding and diagnosis on the driveline components Understanding the drive train components relating to vehicles Ability to read and interpret schematic and power flow diagrams and drawing Experience in high level negotiations Intercultural skills Good understanding of project management. Intermediate / advanced Computer literacy skills (MS Office Word, PowerPoint & Excel) required JOB RESPONSIBILITIES Manage and support project requirement to ensure successful execution of all activities Liaise with OEM’s regarding the specification requirements when new vehicles are developed Compile and complete application data sheets and purchase order description on new vehicle requests Manage all warranty claims Liaise with assembly manager to ensure appropriate schedules and turnaround times on all requests for stripping, quoting and execution of all repair work Identify project opportunities, analyse risks and support management by developing and implementing appropriate project execution plans Preserve company’s rights and entitlements as defined in the contract Manage the invoicing of completed jobs, monitor receipt of payment and report non-compliance Provide contract management support as required in the event of disputes Collaborate with spares parts department and manage all spares requirements for projects Undertake any other project management /marketing tasks as instructed or requested by the manager, business development and driveline programmes