ISP SYSTEM ADMINISTRATOR/ SENIOR SUPPORT ENGINEER IN SOUTH AFRICA

The Paradigm Group is looking for a System Administrator/Level 3 Support for their ISP division. You will work closely with the rest of the team to ensure our systems and technical infrastructure is robust and well maintained in order to deliver an outstanding service to our customers. You will take a strong lead in developing, implementing and maintaining our technical services, and provide guidance and support to further develop those around you. This could grow into a management role for the right person. You should be experienced in some of the below areas, and have a keen and self-starting attitude to continue learning about new technologies. Personal and Communication Skills: -Good listening and comprehension skills -Open and clear communicator, both written and verbal -Excellent technical knowledge and interest with strong analytical skills -Enjoy problem solving within live environments and under tight time pressures -Willingness to update knowledge and skills -A commercially aware individual with some management skills would be an advantage Reasoning and Problem Solving: -Solid understanding of how systems and technologies interrelate with each other -Service oriented approach, providing prompt and efficient customer service -Recognise issues reacting quickly and effectively to resolve them Technical Attribute: -Excellent knowledge of Linux and Windows operating systems -Familiarity with traditional ISP services such as DNS, Mail (e.g. SmarterMail, MailEnable), Control Panels (e.g Helm, Plesk). -Experience with IIS & Apache web servers, along with MySQL and MsSQL databases -Good working knowledge of Shared Hosting environment including setting up and troubleshooting major content management systems (e.g. DNN, WordPress) -A good understanding of IP networks including some basic configuration experience of routers and firewalls is advantageous If you're interested in finding out more about this role, then apply today by emailing your salary expectations and CV to career[at]paradigmsolutions[dot]co[dot]za If you have not had a response to your application within 14 days please consider your application unsuccessful. No agencies please!