CLIENT RELATIONS OFFICER IN SOUTH AFRICA

Position: Client Relations Officer Department: Enquiries Our company is situated in George, Western Cape. Please email your application to pda11@dcpartner.co.za of fax to 086 246 2493 for the attention of Ursula du Toit indicating your salary expectation. Closing date: 19 April 2016 Customer Service. General point of communication between the PDA and Debt Counsellors and handling of telephonic as well as electronic enquiries between the PDA and the Debt Counsellors (Hereafter referred to as DC's) Assisting DC's and ensuring satisfaction with all services received from the PDA. Job Requirements: - Ability to work under pressure and to meet deadlines. - Customer Service Orientated - Professional behavious both toward colleagues and clients - Friendliness - Willingness to help - Ability to function in a team environment as well as independently - Experience in Customer Service Environment will be advantageous Skills / Education - Gr. 12 - Computer Literacy; especially Word, Outlook and Excel - Fully Bilingual. (Afrikaans/English) However a 3rd language will definitely be to your advantage - Good communication skills, both verbal and written - Good telephone etiquette - Good interpersonal skills - Problem Solving Skills