AUTO ELECTRICIAN IN SOUTH AFRICA
Our Client, a top Commercial Vehicle Dealership based in Roodepoort is looking for a qualified Auto Electrician to join their team. Your important duties will include: Responsible for attaining servicing times Responsible for indicating possible future vehicle faults and servicing requirements Responsible for noting and reporting on all components, material and consumables Responsible for interpreting and implementing technical skill Responsible for the testing of vehicles Needs to seek technician support and advice in any difficulty experienced in carrying out of requested repairs Responsible for communicating on an ongoing basis to relevant team members on any changes in completion time, additional services needed ensuring customers satisfaction is not compromised Responsible for the achievement of labour sales targets, workshop efficiency targets and daily volume targets Customer Satisfaction: Analyze accurately customers’ needs and action accordingly Maintain a fix right first time policy by ensuring quality workmanship Ensure vehicles are thoroughly examined and report in writing on general condition with emphasis on customers safety Establish authorization for extra work Ensure all work carried out to Company safety standards Ensure maximum use of servicing knowledge and skill to achieve effective and safe service Communicate on an ongoing basis to relevant team members on any changes in completion time, additional services needed ensuring customers satisfaction is not compromised Improve and maintain customer service index percentages to agreed standards Monitor come backs – feedback from quality controller/foreman and customer satisfaction reports Cost Control: Ensure all hours and material usage are accurately recorded Ensure that utmost care is taken avoiding any damage to vehicles and components during service or repair Minimize wastage of all materials, oils and fluids Ensure all workshop parts ordered are accounted for
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