ASSISTANT MANAGER SOMERSET MALL IN SOUTH AFRICA

Assistant Store Manager - Somerset Mall Main Purpose Assist the Store Manager in the achievement of store budget and general management of the store Main Goals 1 To be sales driven 2 Maintain a excellent level of customer service in your store 3 Administration procedures of the store 4 Maintain a high standard of store merchandising, and store cleanliness. 5 Staff management. 6 Product knowledge 7 Liaise with senior management 8 Health and safety 1 Deputise in the absence of the Store Manager. Main Duties 1 1. To be sales driven • Assist with the implementation of advertising and promotional strategies and activities. • Assist with implementing shop merchandising and layout 1 2. Maintain an excellent level of customer service in your store • Ensure customers are greeted and helped with their product selection. • Dealing with any special orders, complaints and enquiries where appropriate. 1 3. Administration procedures of the store • Assist in the day-to-day operation of the store ensuring that it is trading effectively • Process all sales transactions quickly and efficiently following the correct till procedures and ensuring the safe and accurate storage of monies. • Cash up in accordance with company procedures and policies, at all times with employees and customer safety as the uppermost priority. • Assist as directed with the recording of business performance figures, ensuring that all figures recorded are accurate. • Assist as directed in receiving and sorting stock deliveries ensuring that all relevant paperwork is completed correctly. 1 4. Maintain a high standard of store merchandising, and store cleanliness. Ensure the store is clean & tidy by carrying out housekeeping duties and by working to ensure the upkeep and condition of all equipment, fixtures and the fabric of all areas of the shop. 1 5. Staff management. Assist with the day-to-day coordination of employees including ensuring that the store is adequately covered. 1 Product knowledge Ensure high levels of product knowledge by reading up on products, attending courses and visits as directed. 1 7. Liaise with senior management 1 Deputise in the absence of the Store Manager. Take on all managerial roles in the absence of a manager. Please send your CV to